Privacy Policy

1. Introduction

Kshetra Darshan Tours provides pilgrimage and spiritual travel services, including temple tours, South India pilgrimage packages, Jyotirlinga tours, Navagraha tours, Murugan pilgrimage packages, family tours, group tours and customised spiritual travel experiences.

Our website allows visitors to explore tour packages, destinations, travel guides, blogs, services and contact our team for enquiries and bookings.

This Privacy Policy applies to information collected through the Kshetra Darshan Tours website and related online communication channels.

By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide to us.

Contact & Enquiry Information

When you contact us regarding a pilgrimage or travel service, we may collect information such as:

• Full name
• Phone number
• Email address
• Preferred tour or destination
• Number of travellers
• Preferred travel dates
• Travel requirements
• Special requests
• Information included in your message

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, depending on the technologies implemented. This may include your IP address, browser type, device information, operating system, referring website, pages visited and general website usage information.

3. Enquiries & Bookings

When you enquire about a tour package, pilgrimage, temple visit, group tour, family tour or customised itinerary, the information you provide may be used to understand your travel requirements and respond to your request.

Information may also be used to discuss availability, itinerary options, travel dates, accommodation, transportation, darshan arrangements, package inclusions and other booking-related details.

4. Traveller Information

When you book or participate in a pilgrimage tour, additional traveller information may be required to arrange transportation, accommodation, temple services, travel insurance or other travel-related services.

Depending on the requirements of the selected tour or travel service, this may include traveller names, age-related information, contact details, travel preferences and other information necessary for fulfilling the booking.

Where specific documentation is legally or operationally required for travel arrangements, such information will be handled for the relevant purpose and subject to applicable requirements.

5. How We Use Your Information

We may use the information we collect for legitimate travel, business and customer-service purposes, including:

• Responding to tour enquiries.
• Providing tour package information.
• Preparing customised itineraries.
• Managing bookings.
• Coordinating transportation.
• Arranging accommodation.
• Coordinating temple visits and darshan assistance.
• Managing group and family tours.
• Providing senior-citizen travel assistance.
• Communicating itinerary and travel updates.
• Providing customer support during the journey.
• Processing payments and maintaining financial records.
• Improving our website and services.
• Maintaining website security.
• Complying with applicable legal requirements.

6. Payments & Transactions

If you make a payment for a tour, booking, accommodation or related service, payment information may be processed through the applicable payment provider or financial institution.

We may retain transaction-related information necessary for booking records, accounting, customer support, refunds, dispute resolution and legal or regulatory requirements.

Unless specifically required for legitimate business purposes, we do not intend to collect or store complete payment-card credentials through general website forms.

7. Travel Partners & Service Providers

Delivering a pilgrimage tour may involve transportation providers, hotels, accommodation partners, travel service providers, guides, insurance providers, temple-related services and other vendors.

Where necessary to provide the services you have requested, relevant traveller information may be shared with appropriate service providers.

Such third parties may process your information according to their own privacy practices and applicable contractual or legal obligations.

8. Communication With You

If you contact Kshetra Darshan Tours through the website, phone, email, WhatsApp or another communication channel, we may use the information you provide to respond to your enquiry.

Communications may include information about bookings, itineraries, travel schedules, transportation, accommodation, darshan arrangements, payment status and other travel-related matters.

Because the website promotes WhatsApp-based enquiries and booking assistance, communication may also take place through WhatsApp when you choose to use that channel.

9. Photo Documentation

Certain tour packages may include photo documentation or travel photo updates as part of the advertised or agreed services. The website currently lists photo documentation among package inclusions.

Photographs or other visual content captured during a tour may contain travellers, family members or other participants.

If you have specific privacy concerns regarding photographs taken during your journey, please communicate your requirements to our tour team.

10. Information Sharing

We do not intend to sell or rent your personal information to third parties.

Information may be shared where reasonably necessary to provide your requested travel services or operate our business.

This may include sharing information with:

• Hotels and accommodation providers.
• Transportation providers.
• Tour managers and guides.
• Travel insurance providers.
• Payment processors.
• Website and hosting providers.
• Communication and messaging providers.
• Other service providers necessary to fulfil your booking.

We may also disclose information where required by applicable law, legal proceedings, government authorities or where necessary to protect our legal rights, website security or users.

11. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences and improve the overall visitor experience.

Cookies may be used for website functionality, analytics, performance measurement or other legitimate website purposes.

You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

12. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, internet transmission, messaging platform or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

13. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

This may include maintaining booking records, traveller information, financial records, customer communications, travel documentation, dispute records and information required to comply with legal or regulatory obligations.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it, subject to applicable legal requirements.

14. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include requesting access to, correction of or deletion of certain personal information held by us.

You may also contact us regarding concerns about the handling of your information or regarding certain communications.

To submit a privacy-related request, please contact us using the details provided below.

15. Third-Party Websites & Services

Our website may contain links to third-party websites, temple authorities, tourism websites, social media platforms, payment services, communication platforms or other external resources.

These third-party websites and services operate under their own privacy policies and terms.

Kshetra Darshan Tours is not responsible for the privacy practices, security or content of third-party websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

16. Children's Privacy

Family and group pilgrimage tours may naturally include children.

We do not knowingly collect personal information from children through our website for independent purposes.

Where information relating to a child is required for a legitimate travel booking, such information should be provided by an appropriate parent, guardian or authorized traveller.

17. Changes to This Privacy Policy

Kshetra Darshan Tours may update this Privacy Policy periodically to reflect changes in our business, website, technologies, services, legal requirements or privacy practices.

When changes are made, the revised Privacy Policy will be published on this page together with an updated "Last Updated" date.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

18. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Kshetra Darshan Tours.